Shipping & Returns

Shipping

Shipping is 100% free for all orders sent within the continental United States of America.

Dokya Health Beauty will use either USPS First Class Mail, USPS Priority Mail, and UPS to ship your order depending on the amount of items in the package as well as the size and weight of the product. We are unable to provide a tracking number for orders with no more than 1 item sent through USPS First Class Mail.

Returns

If you are not 100% satisfied with your Dokya Health Beauty purchase, you can return the product and get a full refund or exchange the product for another one, if available.

You can return a product for up to 30 days from the date you purchased it.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt obtain ed from the order confirmation and be able to provide an order number when initiating a return.

Dokya Health Beauty will cover all return shipping expenses if there was a mistake in fulfilling the original order from our end. Any shipping costs due to returns or exchanges for a different product or a different size shall be covered by the customer.

Initiating a Return

Please contact dokyala@gmail.com and provide your specific order number as well as the product and quantity you wish to return and we will get back to you within 24 hours.